Registration

Signing up at Virtual City is quick. Click Join, complete the registration form with your name, date of birth, email and address, choose a username, password and preferred currency, then accept the Terms & Conditions and verify your email. Once signed in you can access your player account, user dashboard, cashier and current promotions and bonuses.

Availability depends on your country and residents of some regions are restricted. The steps above apply only to eligible players; if you can’t register please check the terms and supported countries on the site before signing in.

Getting Started with Registration

Creating an account at Virtual City is quick and straightforward. Register online with a few details, confirm your contact and choose secure login credentials, then you’ll be able to access your account area and the cashier. Verification documents may be requested before your first withdrawal to comply with regulations; once approved you can make deposits, play and request payouts.

Open the registration form: Click Join or Register on the Virtual City UK site to begin a new account.
Enter personal details: Provide your full name, date of birth, UK address, email and mobile number.
Create login credentials: Choose a username and a strong password, and select GBP as your currency.
Confirm contact details: Verify your email or phone by following the link or code sent to you.
Access your account area: Sign in to view your dashboard, set basic limits and check account settings.
Visit the cashier and promotions: Make a first deposit, opt in to any welcome offers and review current promotions.
Prepare verification documents: Have photo ID and proof of address ready in case the team asks for them.
Complete verification before withdrawal: Upload requested documents when prompted so you can request withdrawals without delay.

Register on Mobile

You can register for an account at Virtual City using your mobile browser. The mobile sign-up mirrors the desktop process, with the same fields, currency choice and safer‑gambling options presented in a mobile‑friendly layout. After you submit the form you’ll confirm contact details by email, and SMS verification may be offered where supported to complete the quick activation step.

Open the registration form: Tap Join or Register at the top of the mobile site to begin.
Enter personal details: Fill in your full name, date of birth and UK address as shown on official documents.
Create login credentials: Choose an email, username and strong password, and select GBP as your currency if required.
Set communication preferences: Opt in or out of marketing and confirm how you want to receive account messages.
Confirm contact details: Click the verification link sent to your email and, where available, complete SMS verification for your phone.
Prepare ID documents: Have a passport or driving licence and a recent utility or bank statement ready in case verification is requested.
Upload documents if required: Use the mobile upload tool or take photos of ID and proof of address to complete verification.
Access your account area: Once verified, sign in on mobile to view the cashier, set deposit limits and start playing.

Account Information Requirements

To register at Virtual City you’ll need to provide a few basic details to create your player account. This includes a valid email address, a mobile phone number, a secure password, full name, date of birth and postal address, and you’ll be asked to accept the terms and conditions and privacy policy.

Before you can request withdrawals we may ask for identity verification to confirm account ownership. This is a routine check where you upload account documents such as an ID and proof of address; it helps keep your account secure and allows us to process withdrawals smoothly.

Email Verification and Activation

After you register at Virtual City you'll be asked to confirm your email address. We'll send a verification link to the address you supplied; clicking that link activates the account and lets you sign in. Where provided, you may also receive a short SMS code to confirm your mobile number. Basic activation is usually completed within minutes once you follow the link or enter the code.

Once activated you can sign in to your user dashboard to view balances, recent activity and account settings. The cashier, active promotions and loyalty features become available for deposits, bonus claims and play. Please note activation is required before accessing the cashier, claiming most bonuses or requesting withdrawals.

KYC and Withdrawal Requirements

At Virtual City we may ask you to verify your identity before your first withdrawal. Please ensure your registration details match the documents you upload, and that your full name and date of birth are entered correctly on your player account to avoid delays when we check ID and proof of address for payout requests.

Passport or full UK driving licence (photo ID)
National ID card (if you have one)
Recent utility bill or bank statement showing your name and UK address
Debit or credit card image used for deposits (cover middle digits and CVV)
Council tax bill or tenancy agreement as alternative proof of address
Selfie holding your ID for identity match
Documents proving source of funds for large withdrawals, if requested